The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 10, 2013
Filed:
Jul. 05, 2011
Carine H. Daouk, Antibes, FR;
Christophe Defayet, Grasse, FR;
Thomas Pare, Grasse, FR;
Amadeus S.A.S., Sophia Antipolis, FR;
Abstract
A method and a system are provided to analyze passenger name records (PNRs) stored in a PNR database (DB). The method includes automatically analyzing each action performed on a PNR stored in the PNR DB. When an action results in an occurrence of a de-synchronization event between the PNR and a corresponding electronic ticket, the method further includes automatically changing a status in the PNR from Established to Orphan. If a final status of the PNR is determined to be Orphan, the method sets a flag in the PNR to enable at least the display of information to an agent, where the displayed information is based on data included in the PNR and is displayed automatically to an agent, and at least indicates the occurrence of the de-synchronization event and a reason for the occurrence of the de-synchronization event.