Location History:
- Pisscataway, NJ (US) (2014)
- Piscataway, NJ (US) (2015 - 2021)
Company Filing History:
Years Active: 2014-2021
Introduction
Byung Joon Oh is an accomplished inventor based in Piscataway, NJ, who has made significant contributions to the field of knowledge management, particularly in mobile management technologies. With a total of five patents to his name, his work has focused on enhancing remote support systems for connected devices.
Latest Patents
Among Byung Joon Oh's latest innovations is the patent titled "Generating storyboard for a knowledge base in virtual mobile management." This invention describes a method and system that delivers symptom-based and context-sensitive knowledgebase management during remote management sessions with connected devices. The invention enables the generation of knowledgebase profiles linked to specific symptoms and device metrics, while setting knowledgebase search rules accordingly. The system allows remote support technicians to access pertinent support information instantly during management sessions. This capability aids in troubleshooting issues as described by end users and assists in the effective transfer of knowledge between the technician and the user.
Another patent titled "Knowledge base in virtual mobile management" further emphasizes his ability to create effective management systems tailored to the needs of users facing technical challenges. Again, this method highlights the importance of linking knowledgebase profiles to device metrics and symptoms, thereby streamlining the remote support process.
Career Highlights
Byung Joon Oh has worked with notable organizations, including Aetherpal Inc. and Astherpal Inc., where he has honed his skills as an innovator in mobile management solutions. His contributions to these companies have paved the way for advancements in the support technologies utilized today.
Collaborations
Throughout his career, Byung Joon Oh has collaborated with talented professionals such as Deepak Gonsalves and Ramesh Parmar. These partnerships have enabled him to enhance his inventions and push the boundaries of what is possible in knowledge management systems.
Conclusion
Byung Joon Oh continues to be a driving force in the domain of knowledge management, using his expertise to develop transformative solutions that facilitate effective remote support for connected devices. His patents represent a commitment to innovation and a clear understanding of user needs in an increasingly connected world.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.