The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 23, 2018
Filed:
Nov. 08, 2013
Aetherpal Inc., South Plainfield, NJ (US);
Deepak Gonsalves, Bridgewater, NJ (US);
Pooja Chengappa, Edison, NJ (US);
Ramesh Parmar, Scotch Plains, NJ (US);
Subramanyam Ayyalasomayajula, Kendall Park, NJ (US);
Mahadevan Viswanathan, Summit, NJ (US);
Byung Joon Oh, Piscataway, NJ (US);
AetherPal Inc., South Plainfield, NJ (US);
Abstract
Described herein is a method and system that provides access to numerous connected devices in a device bank and allows remote interaction and control of aspects of the connected devices using a remote management system. In an embodiment, the method comprises the configuring of one or more connected devices in the device bank to mimic an end user's connected device configuration and environment in order to resolve an issue with the end user's connected device. In other embodiments, the connected devices in the device bank can be used by end users such as developers to test and diagnose new applications and by remote support technicians to train themselves on connected devices.