Bruce Cottle

Title: **Innovator Bruce Cottle: A Pioneer in Multimedia Telephony**

Introduction

Bruce Cottle, based in North Chelmsford, MA, is an accomplished inventor known for his contributions to the field of telecommunication. With a focus on multimedia communication systems, Cottle has successfully developed innovative technologies that enhance telephonic interactions.

Latest Patents

Cottle holds a patent for a **Telephony System for Conducting Multimedia Telephonic Conferences Over a Packet-Based Network**. This invention describes a telephony system that facilitates multimedia telephonic communications between a caller system and an agent system via a software switch. The system operates by receiving a packet that represents a request for a multimedia telephonic conference, thus establishing a connection between the two parties. It is designed to provide an application program interface that allows a telephony application program to control and manage multimedia conferences. Notably, the system can incorporate an Automatic Call Distributor (ACD) and interface with standard Public Switched Telephone Network (PSTN) call centers through a CTI subsystem.

Career Highlights

Cottle has made significant strides in his career as an inventor while working at **Aspect Communications Corporation**. His role has involved innovating technology that meets the growing demands for multimedia communication solutions. Along with his patent, Cottle’s work contributes to the advancement of telecommunication systems, particularly in enhancing efficiency and functionality in communication processes.

Collaborations

During his tenure at Aspect Communications Corporation, Cottle has collaborated with fellow innovators James Hirni and Michael Ely. These collaborations have played a pivotal role in developing and refining telecommunication products, fostering a culture of innovation and teamwork within the organization.

Conclusion

Bruce Cottle continues to be a notable figure in the sphere of telecommunication innovation. His patent for a telephony system underscores his commitment to improving multimedia communication and marks a vital contribution to the technology landscape. As the demand for advanced telephonic solutions continues to grow, Cottle's innovations will undoubtedly influence the future of communication.