This inventor holds 3 USPTO granted patents. Top assignees: At+t Corp., Codex Corporation, Motorola Corporation. Active years: 1994-2005.
Company Filing History:
1 out of 4,208 
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1 out of 20,290 
Years Active: 1994-2005
Title: Brian T. Hou: Innovator in Customer Service Automation and String Matching Technology
Introduction
Brian T. Hou is a notable inventor based in Freehold, NJ (US), recognized for his contributions to technology with a focus on customer service automation and string matching algorithms. He holds a total of 3 patents, showcasing his innovative spirit and technical expertise.
Latest Patents
One of his latest patents is titled "Customer Service Maintenance Automation." This invention provides a method and system for automatically managing infrastructure maintenance in response to customer reports within a communications network. The system includes a Work-Flow Manager that triggers various automatic software programs based on specific milestones associated with customer tickets. The process involves generating repair requests, diagnosing issues, testing solutions, and notifying customers upon successful repairs. Another significant patent is the "Variable Length String Matcher," which utilizes absolute addressing of a history buffer to determine the longest matching string through associative content addressable memory.
Career Highlights
Throughout his career, Brian has worked with prominent companies such as Motorola Corporation and Codex Corporation. His experience in these organizations has contributed to his development as an inventor and innovator in the field of technology.
Collaborations
Brian has collaborated with notable colleagues, including Craig D. Cohen and James A. Pasco-Anderson, further enhancing his work and contributions to the industry.
Conclusion
Brian T. Hou's innovative patents and career achievements reflect his significant impact on technology, particularly in customer service automation and string matching. His work continues to influence advancements in these fields.