Brett Friesen

Title: Brett Friesen and Drive-Up Return Coordination

Introduction

Brett Friesen is an inventor based in Minneapolis, Minnesota, whose patent work includes technology for coordinating drive-up returns at retail locations. He is associated with Target Brands, Inc.

Latest Patents

Friesen is named on one patent, Systems and Methods for Facilitating Coordination of Drive-Up Returns. The invention describes a process in which a customer selects an item for a drive-up return and later notifies the retailer that they are on their way. The system gathers information about the item and customer, including the customer’s current location, and sends it to an employee device. Employees can view arriving returns, select a return to handle, and receive instructions after the customer reports arriving. Friesen’s record lists 1 patent.

Career Highlights

The patent reflects work on retail technology designed to coordinate customer requests with employee workflows. By sharing return details and arrival updates with store staff, the system aims to support the handling of drive-up returns.

Collaborations

Jathin Jayan and Elise Pickett are listed as Friesen’s coworkers. The patent information provided describes a retail coordination system associated with Target Brands, Inc.

Conclusion

Brett Friesen’s patent focuses on connecting customer updates with employee tools to facilitate drive-up returns in a retail environment.