Company Filing History:
Years Active: 2015-2019
Title: The Innovative Contributions of Bernard Bretherton
Introduction
Bernard Bretherton is a notable inventor based in Phoenix, AZ (US), recognized for his significant contributions to telecommunications and contact center technologies. With a total of 5 patents, Bretherton has developed innovative solutions that enhance the efficiency and reliability of communication systems.
Latest Patents
Among his latest patents, Bretherton has created a "System to deploy a disaster-proof geographically-distributed call center." This invention features a redundant Session Initiation Protocol (SIP) call center system that includes two data centers, each equipped with a first and second SIP server. These servers work together as a high availability (HA) pair, ensuring that agent stations can maintain functionality even in the event of a data center failure. His other notable patent is for a "Hybrid cloud architecture with optimized local delivery." This system optimizes the rendering of contact center services in a hybrid operations environment, allowing for seamless communication and resource allocation.
Career Highlights
Throughout his career, Bretherton has worked with prominent companies, including Genesys Telecommunications Laboratories, Inc. His experience in the telecommunications field has allowed him to develop cutting-edge technologies that address the evolving needs of contact centers.
Collaborations
Bretherton has collaborated with talented professionals in his field, including Galina Kovalenko and Victor Kolesov. These partnerships have contributed to the successful development and implementation of his innovative solutions.
Conclusion
Bernard Bretherton's work exemplifies the spirit of innovation in the telecommunications industry. His patents reflect a commitment to improving communication systems and ensuring their resilience in challenging circumstances.