Company Filing History:
Years Active: 2004
Title: The Innovative Mind of Barry Ytuarte: A Pioneer in Intelligent Call Processing Systems
Introduction: Barry Ytuarte, a distinguished inventor based in Margate, Florida, has made significant strides in the realm of intelligent call processing systems. With a focus on enhancing customer interaction centers, his innovative approach contributes to the ongoing evolution of telecommunications technology.
Latest Patents: Barry Ytuarte holds a pioneering patent titled "Hierarchical Process Management in an Intelligent Call Processing System." This invention reveals a novel customer interaction center server and a method for its operation. The patent describes a network of nodes representing various subsystem processes, which are interconnected through dependency relationships. This framework enables the server to be activated efficiently, with continuous monitoring of processes. Notably, the system is designed to detect and log failures of specific processes, implementing selective shutdown and restart procedures for selected processes, thereby maintaining operational efficiency.
Career Highlights: Throughout his career, Barry has been associated with Interactive Intelligence, Inc., where he has expanded his expertise in developing cutting-edge technologies for customer interaction. His work aligns closely with emerging trends in artificial intelligence and automation, which are critical for modern business operations.
Collaborations: A significant figure in Barry's professional journey is his coworker, Jeff H Swartz. Their collaboration at Interactive Intelligence, Inc. emphasizes the importance of teamwork in driving innovations. Together, they contribute to the advancement of technologies that reshape customer service interactions and improve overall user experiences.
Conclusion: Barry Ytuarte's contributions to intelligent call processing systems reflect his innovative spirit and dedication to enhancing customer interactions. His patent not only signifies his expertise but also points to the transformative potential of emerging technologies in the telecommunications sector. As the landscape of customer service continues to evolve, Barry's work will undoubtedly play a crucial role in shaping its future.