Ashok Mitter Khosla

Title: Innovations and Contributions of Ashok Mitter Khosla

Introduction

Ashok Mitter Khosla is a notable inventor based in Palo Alto, California. He has made significant contributions to the field of technology, particularly in voice recognition and customer communication systems. With a total of 11 patents to his name, Khosla's work has had a profound impact on how technology interacts with users.

Latest Patents

Khosla's latest patents include a method, system, and computer-readable medium for comparing phonetic similarity of return words to resolve ambiguities during voice recognition. This invention provides a method for a speech recognition system to select a return value corresponding to a spoken input. The process involves generating a dictionary of return values, creating grammars for each value, and analyzing these grammars to determine likely alternatives. If the selected return value is not confirmed by the user, the system presents likely alternatives for user consideration.

Another significant patent is a method and system for personalizing responses to customer communications. This invention identifies a customer based on incoming communication, selects applicable rules, prepares data for processing, and routes the communication to the appropriate destination. This innovation enhances the efficiency of customer service interactions.

Career Highlights

Throughout his career, Khosla has worked with several prominent companies, including Tuvox Incorporated and West Interactive Corporation. His experience in these organizations has allowed him to develop and refine his innovative ideas, contributing to