This inventor holds 1 USPTO granted patent. Top assignee: Nice Ltd. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: Archana Kulkarni: Inventor Advancing Media Playback in Contact Centers.
Introduction
Archana Kulkarni is an inventor based in Pune, India, associated with NICE Ltd. Her patent work addresses how contact centers can reduce delays when users request playback of recorded interactions.
Latest Patents
Kulkarni is named on one patent, “System and Method for Improving Media Playback Response Time in Contact Centers.” The invention describes predictive caching of recorded media files. It uses interaction metadata and a machine-learning model to identify contacts associated with a recording and predict whether one of them is likely to request playback. Based on that prediction, the system caches the media file for a specified period, with the aim of improving playback response time.
Career Highlights
The available information identifies Kulkarni’s work with NICE Ltd. and credits her with 1 patent focused on predictive media caching for contact-center interactions.
Collaborations
Kulkarni’s listed coworker is Sourav Chauhan. The patent information provided does not specify their respective roles or describe the details of their collaboration.
Conclusion
Archana Kulkarni’s patent highlights an application of machine learning and predictive caching to help contact centers deliver recorded media more quickly when playback is requested.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile