Anupam Mukherjee

Title: Anupam Mukherjee and Conversational AI Innovation.

Introduction

Anupam Mukherjee is an inventor based in Bengaluru, India, whose patent work addresses how people interact with conversational agents. His listed patent is assigned to Cisco Technology, Inc.

Latest Patents

Mukherjee’s listed patent, “Generative and Adaptive Mediator for Real-Time Interactions with Conversational Agents,” describes a system that can carry out a user’s requested interaction with a target entity’s conversational agent. The system first uses an internal conversational platform to identify the user’s intent. If the intent cannot be identified with sufficient confidence, an external artificial intelligence engine can discover it.

When the discovered intent is unfamiliar to the mediator, a dialog generator can use it alongside the interaction’s input requirements to create a sample dialog. The user can review the proposed action items and expected inputs and provide feedback. The mediator can then complete the interaction on the user’s behalf without requiring further intervention during the exchange. Mukherjee is credited with 1 patent.

Career Highlights

Mukherjee’s listed work is associated with Cisco Technology, Inc. The patent highlights an approach to adapting conversational systems to unfamiliar intents while allowing users to review a proposed interaction before it proceeds.

Collaborations

The provided information lists David Guoqing Zhang and Raul Alejandro Casas as Mukherjee’s coworkers. Their specific contributions to the patent are not specified.

Conclusion

Anupam Mukherjee’s patent presents a generative mediator designed to make real-time interactions with conversational agents more adaptive and less dependent on user intervention.