Anne Quinter Smith

Title: The Innovative Contributions of Anne Quinter Smith

Introduction

Anne Quinter Smith is a notable inventor based in Redwood City, CA (US). She has made significant contributions to the field of online support technology. Her innovative approach has led to the development of a unique method for providing proactive chat support to users of client applications.

Latest Patents

Anne holds 1 patent for her invention titled "Proactive Chat Support." This invention relates to a method for providing online support to users. The method includes initiating a wizard with dialogs for completing tasks, displaying dialogs to users, and enabling a help threshold based on network availability. When the help threshold is exceeded, an availability request is sent to an external support server. Upon receiving confirmation of an available support specialist, users are notified that support is available. The process culminates in a chat session between the user and the support specialist.

Career Highlights

Anne Quinter Smith is currently employed at Intuit, Inc., where she continues to innovate and develop solutions that enhance user experience. Her work has been instrumental in improving online support systems, making them more accessible and efficient for users.

Collaborations

Some of her notable coworkers include Matthew Biff Gotchy and Jason Alexander Poteet. Their collaborative efforts contribute to the dynamic environment at Intuit, Inc., fostering innovation and creativity.

Conclusion

Anne Quinter Smith's contributions to the field of online support technology exemplify her commitment to enhancing user experience through innovation. Her patent for proactive chat support is a testament to her ingenuity and dedication to improving technology.