Andy Arbuckle

Title: The Innovations of Andy Arbuckle

Introduction

Andy Arbuckle is an accomplished inventor based in Brentwood, TN (US). He is known for his innovative contributions to the field of data synchronization within automatic contact distributor (ACD) systems. His work has significantly impacted the efficiency of electronic workforce management.

Latest Patents

Andy Arbuckle holds a patent for the "Synchronization of data within an ACD system." This patent describes a method and apparatus for synchronizing changes from various dissimilar automatic contact distributors to an electronic workforce management server. The process involves determining the type of data received, identifying data criteria, detecting differences, and reformatting the data for storage in a database.

Career Highlights

Andy Arbuckle is currently employed at Aspect Software, Incorporated, where he continues to develop innovative solutions in workforce management technology. His expertise in data synchronization has positioned him as a valuable asset to his company.

Collaborations

Throughout his career, Andy has collaborated with notable colleagues, including Robert C Owens and Terry Owens. These partnerships have fostered a creative environment that encourages innovation and problem-solving.

Conclusion

Andy Arbuckle's contributions to the field of data synchronization demonstrate his commitment to innovation and excellence. His patent and work at Aspect Software, Incorporated highlight his role as a leading inventor in the industry.