Andrew George Shebanow

Title: The Innovations of Andrew George Shebanow

Introduction

Andrew George Shebanow is a notable inventor based in San Jose, California. He has made significant contributions to the field of technology, particularly in the area of call management systems. With a total of 3 patents to his name, Shebanow's work has had a considerable impact on how calls are handled in modern communication systems.

Latest Patents

One of Shebanow's latest patents is focused on the determination and display of estimated hold durations for calls. This innovation involves a computer-implemented method that obtains an identifier of a target entity, which can be used by a call device to initiate a call. The method estimates the hold duration before the call is connected to a human agent, based on previous interactions. This information is displayed to the user prior to initiating the call, enhancing the overall user experience.

Another significant patent by Shebanow involves the determination and visual display of spoken menus for calls. This method analyzes audio data from a call to identify selection options for users. By programmatically analyzing the audio data, the system can display text representing the spoken options, allowing users to navigate through call menus more efficiently. This innovation streamlines the process of interacting with automated systems during calls.

Career Highlights

Andrew George Shebanow is currently employed at Google Inc., where he continues to develop innovative solutions in communication technology. His work at Google has allowed him to collaborate with some of the brightest minds in the industry, further enhancing his contributions to the field.

Collaborations

Shebanow has worked alongside talented colleagues such as Joseph Joseph Cherukara and Hong Chen. These collaborations have fostered an environment of creativity and innovation, leading to the development of cutting-edge technologies.

Conclusion

Andrew George Shebanow's contributions to call management technology exemplify the spirit of innovation. His patents not only improve user experience but also pave the way for future advancements in communication systems.