Company Filing History:
Years Active: 2018-2024
Title: Innovations by Inventor Amit Sharma
Introduction
Amit Sharma is a notable inventor based in Toronto, Canada. He has made significant contributions to the field of electronic communications and customer relationship management. With a total of 2 patents, his work focuses on enhancing user insights and improving contact relationships through advanced technologies.
Latest Patents
Amit Sharma's latest patents include innovative systems and methods for generating and presenting user insights in association with user-to-user electronic communication. One of his patents discloses systems, methods, and devices for presenting customer insights in conjunction with an electronic customer relationship management tool. This invention features a graphical user interface (GUI) that displays customer relationship management elements alongside customer insights, allowing users to receive machine-learning derived insights relevant to specific customers.
Another significant patent involves a system and method for electronic communications that utilizes machine learning and natural language processing. This invention focuses on contact relationship discovery, ranking, and retrieval. It quantitatively measures and ranks the strength of contact relationships based on scores calculated through natural language processing and machine learning, providing users with visual recommendations for establishing connections.
Career Highlights
Amit Sharma is currently employed at the Royal Bank of Canada, where he applies his expertise in technology and innovation. His work at the bank emphasizes the integration of advanced communication systems to enhance customer interactions and relationships.
Collaborations
Amit has collaborated with notable coworkers, including Gregory Andrew Olmstead and Burcu Kilic. Their combined efforts contribute to the development of innovative solutions in the field of electronic communications.
Conclusion
Amit Sharma's contributions to the field of electronic communications and customer relationship management demonstrate his commitment to innovation. His patents reflect a deep understanding of technology and its application in improving user experiences.