This inventor holds 2 USPTO granted patents and 1 published patent application. Top assignee: Vonage Business Limited. Active years: 2023-2024.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2023-2024
Title: Alan McCord: Innovator in Emotion-Enhanced Technology
Introduction
Alan McCord is a notable inventor based in Wakatipu Queenstown, New Zealand. He has made significant contributions to the field of emotion-enhanced technology, holding two patents that showcase his innovative approach to human-machine interactions.
Latest Patents
His latest patents include "Optimal human-machine conversations using emotion-enhanced natural speech using hierarchical neural networks and reinforcement learning." This invention presents a system and method for emotion-enhanced natural speech using dilated convolutional neural networks. The technology involves an audio processing server that receives a raw audio waveform, associates text-based emotion content markers with portions of the waveform, and produces an emotion-enhanced audio waveform for further processing.
Another significant patent is "Customer interaction and experience system using emotional-semantic computing." This system automatically gathers customer communications about products and services, converts them to text, and analyzes the sentiment and emotional content. The information is then scored and displayed to facilitate business decisions based on customer sentiment and emotion.
Career Highlights
Alan McCord is currently employed at Vonage Business Limited, where he continues to develop innovative solutions that enhance customer interactions and experiences. His work focuses on integrating emotional intelligence into technology, which is becoming increasingly important in today's digital landscape.
Collaborations
He collaborates with talented individuals such as Ashley Unitt and Brian Galvin, contributing to a dynamic work environment that fosters creativity and innovation.
Conclusion
Alan McCord's contributions to emotion-enhanced technology are paving the way for more intuitive human-machine interactions. His patents reflect a deep understanding of both technology and human emotion, making him a key figure in the field of innovation.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile