Akshaya Labh Kayastha

Title: Akshaya Labh Kayastha: Innovator in AI Order Taking Systems

Introduction

Akshaya Labh Kayastha is a notable inventor based in Karnataka, India. She has made significant contributions to the field of artificial intelligence, particularly in developing systems that enhance customer interaction through technology. Her innovative approach has led to the creation of a unique software agent designed to streamline the order-taking process.

Latest Patents

Akshaya holds a patent for an "Artificial intelligence (AI) order taking system enabling agents to make corrections via point of sale (POS) devices." This software agent utilizes a machine learning algorithm to engage in conversations with customers for order taking. The system converts customer utterances into text and analyzes them. If the software agent is unable to respond appropriately, it connects to a POS device associated with a human agent. The human agent can then modify the order without directly interacting with the customer, allowing for a seamless conversation to continue.

Career Highlights

Akshaya has been instrumental in advancing AI technologies within her company, Conversenowai. Her work focuses on improving customer service experiences through innovative software solutions. With her expertise, she has successfully developed systems that bridge the gap between automated services and human interaction.

Collaborations

Some of her notable coworkers include Jon Dorch and Zubair Talib, who contribute to the collaborative environment at Conversenowai. Their combined efforts foster innovation and drive the development of cutting-edge technologies in the field of artificial intelligence.

Conclusion

Akshaya Labh Kayastha is a pioneering inventor whose work in AI order-taking systems exemplifies the potential of technology to enhance customer interactions. Her contributions are shaping the future of automated customer service solutions.