Adrienne Hill

Title: Adrienne Hill and a Patent for Resolving Transaction Claims.

Introduction

Adrienne Hill is an inventor associated with Cave Creek, Arizona, and American Express Travel Related Services Company, Inc. Her patent work addresses how transaction claims can be evaluated using stored disclosure information and automated decision support.

Latest Patents

The supplied information identifies one patent associated with Hill: “Disclosure Storage and Decision System and Application for Resolving a Transaction Claim.” The invention describes a system, method, and computer program product for resolving a transaction claim involving a merchant system. It receives a claim from a user device, searches a database for relevant disclosure information exchanged between the user and merchant, and retrieves information related to the claim. The system then prompts a large language model to suggest actions, checks whether those actions apply to the user and merchant, and uses applicable actions to resolve the claim. Hill is credited with 1 patent in the information provided.

Career Highlights

Hill’s listed professional affiliation is American Express Travel Related Services Company, Inc. Her patent reflects work on applying stored disclosures and automated analysis to transaction-claim resolution.

Collaborations

The patent describes a process involving a user device, a merchant system, a disclosure database, and a large language model. The supplied information does not identify additional collaborators.

Conclusion

Adrienne Hill’s identified patent focuses on using disclosure records and automated decision support to help resolve transaction claims between users and merchants.