The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 01, 2026
Filed:
Dec. 30, 2024
American Express Travel Related Services Company, Inc., New York, NY (US);
Alaric M. Eby, Scottsdale, AZ (US);
Adrienne Hill, Cave Creek, AZ (US);
American Express Travel Related Services Company, Inc., New York, NY (US);
Abstract
Disclosed herein are system, method, and computer program product aspects for resolving a transaction claim associated with a merchant system. An example implementation receives, from a user device, a transaction claim associated with a merchant system. The implementation performs an information search within a database storing disclosure information between the user device and the merchant system. The implementation retrieves, from the database, specific disclosure information associated with the transaction claim. The implementation generates a prompt that directs an LLM to generate one or more actions associated with the transaction claim. The implementation determines whether at least one of the one or more actions applies to the user device. When the at least one of the one or more actions applies to the user device, the implementation determines whether it applies to the merchant system. The implementation resolves the transaction claim based on the at least one of the one or more actions.