Company Filing History:
Years Active: 2013
Title: Adit Uppal: Innovator in Customer Service Solutions
Introduction
Adit Uppal is a notable inventor based in Alpharetta, GA (US). He has made significant contributions to the field of customer service through his innovative ideas and patents. His work focuses on enhancing customer satisfaction and optimizing service usage.
Latest Patents
Adit Uppal holds a patent for the "Payback Calling Plan." This invention outlines a method for reimbursing customers for unused service units that remain after a billing cycle. The payback amount is calculated by multiplying the number of unused service units by a predetermined payback rate. Customers receive either the calculated payback rate or a maximum payback amount, whichever is smaller. This innovative approach allows for a total payback amount that can be determined based on various services, including voice, texting, email, and data storage services.
Career Highlights
Adit is currently employed at Cox Communications, Inc., where he applies his expertise in developing customer-centric solutions. His work has been instrumental in improving service offerings and enhancing customer experiences.
Collaborations
Adit has collaborated with several professionals in his field, including Keith Lawrence Davis and Keith Chung. These partnerships have contributed to the development of innovative solutions that benefit customers.
Conclusion
Adit Uppal's contributions to the field of customer service through his patent for the Payback Calling Plan exemplify his commitment to enhancing customer satisfaction. His work at Cox Communications, Inc. continues to influence the industry positively.