The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 02, 2013

Filed:

Jul. 16, 2009
Applicants:

Keith Davis, Cumming, GA (US);

Keith Chung, Mableton, GA (US);

Jaime Buckley, Duluth, GA (US);

Adit Uppal, Alpharetta, GA (US);

Mike Pacifico, Duluth, GA (US);

David Pugliese, Milton, GA (US);

Inventors:

Keith Davis, Cumming, GA (US);

Keith Chung, Mableton, GA (US);

Jaime Buckley, Duluth, GA (US);

Adit Uppal, Alpharetta, GA (US);

Mike Pacifico, Duluth, GA (US);

David Pugliese, Milton, GA (US);

Assignee:

Cox Communications, Inc., Atlanta, GA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 11/00 (2006.01); H04M 15/00 (2006.01); G06F 15/02 (2006.01); G06F 21/00 (2006.01); G06F 7/04 (2006.01); G06F 15/16 (2006.01); G06F 17/30 (2006.01); G07C 1/10 (2006.01); G06Q 40/00 (2012.01); H04N 7/167 (2011.01); H04L 29/06 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method for paying back customers for unused service units remaining after a billing cycle. A payback amount is determined by the product of the number of unused service units remaining and the payback rate amount. The payback amount credited to the customer is the calculated payback rate or a maximum payback amount, wherever is smaller. A total payback amount can be determined based on a combination of payback amounts for various services, including voice services, texting services, email services, and/or data storage services.


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