Enter assignee name

EPO Patents = 3

Trademarks = 1

Forward Citations = 48

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3 inventors (with patents filed for the assignee):

Anand Janefalkar (16 out of 16 patents)

Hisun Kim (9 out of 9 patents)

Eli Chen (8 out of 12 patents)

17 patents: Sort by Forward Citations

1. 12457289 - Communication channel enhancement (2025-10-28),

2. 11950094 - Customer communication system (2024-04-02),

3. 11671534 - Peer-to-peer VoIP (2023-06-06),

4. 11615423 - Customer communication system including service pipeline (2023-03-28),

5. 11516338 - Communication channel enhancement (2022-11-29),

6. 11265419 - Agent controlled menu (2022-03-01),

7. 11228906 - Customer communication system (2022-01-18),

8. 11089160 - Peer-to-peer VoIP (2021-08-10),

9. 11087332 - Customer communication system including service pipeline (2021-08-10),

10. 10674156 - Image management (2020-06-02),

11. 10601989 - Agent controlled menu (2020-03-24),

12. 10356091 - Communication enhancement methods (2019-07-16),

13. 10152718 - Agent initiated actions (2018-12-11),

14. 10148964 - Image quality management (2018-12-04),

15. 10142476 - Call reconnection (2018-11-27),

UJET is a leading provider of cloud-based customer support solutions. Their platform combines classic phone support, chat, and in-app messaging with smartphone capabilities such as photos, videos, and location sharing. With UJET, companies can streamline their customer support operations, improve agent productivity, and deliver superior customer experiences.

Profile summary based on public USPTO records.