For the Inventor, By the Inventor

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Seattle, WA, United States of America

Intellisist, Inc.

USPTO Granted Patents = 126

% Expired Patents = 23.0

CIPO Patents = 13

EPO Patents = 13

Trademarks = 3

Forward Citations = 1,114

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28 inventors (with patents filed for the assignee):

Gilad Odinak (92 out of 138 patents)

David Milstein (24 out of 65 patents)

Alastair Bruce Sutherland (21 out of 33 patents)

4. Howard M Lee (12 out of 15 patents)

5. William A Tolhurst (12 out of 12 patents)

6. Adam Waalkes (11 out of 11 patents)

7. Haodong (Howard) Jiang (9 out of 9 patents)

8. Thomas Veatch (8 out of 8 patents)

9. Matthew H Thorn (7 out of 11 patents)

10. Tom McCann (7 out of 7 patents)

11. G Kevin Doren (6 out of 6 patents)

12. Martin R M Dunsmuir (5 out of 7 patents)

13. Yishay Carmiel (4 out of 4 patents)

14. Steven Lutz (4 out of 4 patents)

15. Hakan Kostepen (4 out of 6 patents)

Core Competencies:

Call Center

Voice Analysis

Customer Satisfaction

Sensitive Information

Speech Recognition

Transcription Error

Agent Guidance

Appointment Scheduling

Data Processing

Automated Communication

Call Status

Message Delivery

126 patents: Sort by Forward Citations

1. 11012565 - Computer-implemented system and method for efficiently facilitating appointments within a call center via an automatic call distributor (2021-05-18),

2. 10902147 - System and method for performing screen capture-based sensitive information protection within a call center environment (2021-01-26),

3. 10841423 - Computer-implemented system and method for efficiently facilitating appointments within a call center via an automatic call distributor (2020-11-17),

4. 10754978 - Computer-implemented system and method for storing and retrieving sensitive information (2020-08-25),

5. 10685135 - Computer-implemented system and method for encrypting call recordings (2020-06-16),

6. 10614813 - System and method for performing caller identity verification using multi-step voice analysis (2020-04-07),

7. 10511710 - Computer-implemented system and method for call status determination (2019-12-17),

8. 10469663 - Computer-implemented system and method for protecting sensitive information within a call center in real time (2019-11-05),

9. 10447856 - Computer-implemented system and method for facilitating interactions via automatic agent responses (2019-10-15),

10. 10446134 - Computer-implemented system and method for identifying special information within a voice recording (2019-10-15),

11. 10375242 - System and method for user notification regarding detected events (2019-08-06),

12. 10372891 - System and method for identifying special information verbalization timing with the aid of a digital computer (2019-08-06),

13. 10212287 - Computer-implemented system and method for delivery of group messages (2019-02-19),

14. 10158759 - System and method for performing circumstance-specific customer satisfaction monitoring in an ongoing call center interaction (2018-12-18),

15. 10154140 - System and method for providing customer-specific ongoing call center assistance with the aid of a digital computer (2018-12-11),

Company Overview

Intellisist, Inc., based in Seattle, WA, specializes in advanced call center technology, focusing on enhancing customer interactions through innovative solutions. The company develops tools that leverage voice analysis and speech recognition to improve customer satisfaction and streamline operations. Their technology addresses critical areas such as agent guidance, appointment scheduling, and the management of sensitive information, ensuring accuracy in transcription and effective communication within call centers.

Profile summary synthesized from public USPTO records and patent filings.

Company Badge

USPTO Data Jan 1 1976 - Oct 13 2026

126 Patents

#17 in Seattle, WA

#57 in Washington

#3,081 in US

#6,364 in the World

Seattle, WA, United States of America

Intellisist, Inc.

Forward Citations = 1,114

28 inventors:

Gilad Odinak (92 out of 138 patents)

David Milstein (24 out of 65 patents)

Alastair Bruce Sutherland (21 out of 33 patents)

4. Howard M Lee (12 out of 15 patents)

5. William A Tolhurst (12 out of 12 patents)

IDiyas Innovation Intelligence. (2026). Company Patent Portfolio: Intellisist, Inc.. Retrieved from https://idiyas.com/company/intellisist

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

Data Sources: USPTO Patent Grant XML, Patent Center, EPO & CIPO • Normalized by IDiyas Innovation Graph. Methodology & provenance architecturePlease report any incorrect information to [email protected]

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