For the Inventor, By the Inventor

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Bellevue, WA, United States of America

Intellisist, Inc.

USPTO Granted Patents = 126

CIPO Patents = 17

EPO Patents = 13

Trademarks = 5

Forward Citations = 1,096

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28 inventors (with patents filed for the assignee):

Gilad Odinak (90 out of 138 patents)

David Milstein (24 out of 65 patents)

Alastair Bruce Sutherland (21 out of 33 patents)

4. Howard M Lee (12 out of 14 patents)

5. William A Tolhurst (12 out of 12 patents)

6. Adam Waalkes (11 out of 11 patents)

7. Haodong (Howard) Jiang (9 out of 9 patents)

8. Matthew H Thorn (7 out of 11 patents)

9. Tom McCann (7 out of 7 patents)

10. Thomas Veatch (7 out of 8 patents)

11. G Kevin Doren (6 out of 6 patents)

12. Martin R M Dunsmuir (5 out of 7 patents)

13. Yishay Carmiel (4 out of 4 patents)

14. Steven Lutz (4 out of 4 patents)

15. Hakan Kostepen (4 out of 6 patents)

Core Competencies:

Call Center Automation

Voice Analysis

Sensitive Information Protection

Customer Satisfaction Monitoring

Agent Guidance

Speech Recognition

Transcription Error Reduction

Appointment Scheduling

Caller Identity Verification

Automated Call Processing

Message Delivery Systems

Dynamic Call Flow Management

126 patents: Sort by Forward Citations

1. 11012565 - Computer-implemented system and method for efficiently facilitating appointments within a call center via an automatic call distributor (2021-05-18),

2. 10902147 - System and method for performing screen capture-based sensitive information protection within a call center environment (2021-01-26),

3. 10841423 - Computer-implemented system and method for efficiently facilitating appointments within a call center via an automatic call distributor (2020-11-17),

4. 10754978 - Computer-implemented system and method for storing and retrieving sensitive information (2020-08-25),

5. 10614813 - System and method for performing caller identity verification using multi-step voice analysis (2020-04-07),

6. 10511710 - Computer-implemented system and method for call status determination (2019-12-17),

7. 10469663 - Computer-implemented system and method for protecting sensitive information within a call center in real time (2019-11-05),

8. 10447856 - Computer-implemented system and method for facilitating interactions via automatic agent responses (2019-10-15),

9. 10446134 - Computer-implemented system and method for identifying special information within a voice recording (2019-10-15),

10. 10375242 - System and method for user notification regarding detected events (2019-08-06),

11. 10372891 - System and method for identifying special information verbalization timing with the aid of a digital computer (2019-08-06),

12. 10212287 - Computer-implemented system and method for delivery of group messages (2019-02-19),

13. 10158759 - System and method for performing circumstance-specific customer satisfaction monitoring in an ongoing call center interaction (2018-12-18),

14. 10154140 - System and method for providing customer-specific ongoing call center assistance with the aid of a digital computer (2018-12-11),

15. 10142474 - Computer-implemented system and method for facilitating interactions via automatic agent responses (2018-11-27),

Intellisist, Inc. is a leading technology solutions provider specializing in artificial intelligence and data analytics. With a focus on delivering innovative and transformative business solutions, Intellisist helps organizations harness the power of data to gain valuable insights, optimize operations, and drive growth. With a team of experienced professionals, Intellisist offers a wide range of services including consulting, implementation, and support, customized to meet the unique needs of each client. Visit our website to learn more about how Intellisist can help your organization unlock the potential of data-driven decision-making.

This text is generated by artificial intelligence and may not be accurate.

Company Badge

USPTO Data Jan 1 1976 - Dec 23 2025

126 Patents

#10 in Bellevue, WA

#50 in Washington

#2,959 in US

#6,174 in the World

Bellevue, WA, United States of America

Intellisist, Inc.

Forward Citations = 1,096

28 inventors:

Gilad Odinak (90 out of 138 patents)

David Milstein (24 out of 65 patents)

Alastair Bruce Sutherland (21 out of 33 patents)

4. Howard M Lee (12 out of 14 patents)

5. William A Tolhurst (12 out of 12 patents)

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