The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 21, 2014

Filed:

Feb. 08, 2008
Applicants:

Michael J. Moore, Omaha, NE (US);

Edgar J. Leon, Omaha, NE (US);

Michelle Mason Winston, Omaha, NE (US);

Nancy Bergantzel, Omaha, NE (US);

Bruce Pollock, Omaha, NE (US);

Inventors:

Michael J. Moore, Omaha, NE (US);

Edgar J. Leon, Omaha, NE (US);

Michelle Mason Winston, Omaha, NE (US);

Nancy Bergantzel, Omaha, NE (US);

Bruce Pollock, Omaha, NE (US);

Assignee:

West Corporation, Omaha, NE (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G01L 21/00 (2006.01);
U.S. Cl.
CPC ...
Abstract

A method, a system, and computer readable medium comprising instructions for analyzing data of a speech application are provided. The method comprises defining a set of data collection objects for a call flow in a speech application, collecting data using the set of data collection objects during execution of the speech application, and analyzing the data using a benchmarking and bootstrapping engine, storing the data in a repository, and presenting the data for analysis.


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