The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 05, 2024
Filed:
Sep. 14, 2021
Capital One Services, Llc, McLean, VA (US);
Aysu Ezen Can, Cary, NC (US);
Feng Qiu, Newark, DE (US);
Guadalupe Bonilla, Hyattsville, MD (US);
Meredith Leigh Critzer, Chesterfield, VA (US);
Michael Mossoba, Great Falls, VA (US);
Alexander Lin, Arlington, VA (US);
Tyler Maiman, Melville, NY (US);
Mia Rodriguez, Arlington, VA (US);
Vahid Khanagha, Rockville, MD (US);
Joshua Edwards, Philadelphia, PA (US);
CAPITAL ONE SERVICES, LLC, McLean, VA (US);
Abstract
A system may include processor(s), and memory in communication with the processor(s) and storing instructions configured to cause the system to correct ASR errors. The system may receive a transcription comprising transcribed word(s) and may determine whether the transcribed word(s) exceed associated predefined confidence level(s). Responsive to determining a transcribed word does not exceed a predefined confidence level, the system may generate a predicted word. The system may calculate a distance between numerical representations of the transcribed word and the predicted word and may determine whether the distance exceeds a predefined threshold. Responsive to determining the distance exceeds the predefined threshold, the system may determine whether at least one red flag word of a list of red flag words corresponds to a context of the transcription, and, responsive to making that determination, may classify the transcription as associated with a first category.