Company Filing History:
Years Active: 2023
Title: Yossi Neeman: Innovator in Predictive Screen Recording
Introduction
Yossi Neeman is a notable inventor based in Ra'anana, Israel. He has made significant contributions to the field of technology, particularly in the area of screen recording methods for contact centers. His innovative approach has led to the development of a unique patent that enhances the efficiency of customer-agent interactions.
Latest Patents
Yossi Neeman holds a patent for a groundbreaking invention titled "Predictive Screen Recording." This computerized method provides a personalized screen recording solution in contact centers. The method operates a predictive screen recording module before each interaction between an agent and a customer, yielding an Agent Recording Percentage (ARP) value. Based on this ARP value, the system records one or more voice or digital interactions on screens associated with the agent's computing device.
Career Highlights
Yossi is currently employed at Nice Ltd., a company known for its advanced technology solutions. His work at Nice Ltd. focuses on improving customer service experiences through innovative technological advancements. With one patent to his name, Yossi has established himself as a forward-thinking inventor in the tech industry.
Collaborations
Yossi collaborates with talented individuals such as Ofir Mecayten and Yaron Cohen. Their teamwork contributes to the development of cutting-edge solutions in the field of customer service technology.
Conclusion
Yossi Neeman's contributions to predictive screen recording technology exemplify his commitment to innovation in the tech industry. His work not only enhances the efficiency of contact centers but also sets a standard for future advancements in customer interaction technologies.