Location History:
- Frisco, TX (US) (2023)
- Plano, TX (US) (2022 - 2024)
Company Filing History:
Years Active: 2022-2025
Title: Yogen Rai: Innovator in Call Center Technology
Introduction
Yogen Rai is a prominent inventor based in Plano, TX, known for his significant contributions to call center technology. With a total of 16 patents to his name, he has developed innovative systems that enhance the efficiency and security of customer service operations.
Latest Patents
Among his latest patents is the "Call Center Data Transfer System." This system is designed to streamline the transfer of call data between customer service representatives. It utilizes processors to receive call data, assign identifiers, and retrieve information seamlessly during customer interactions. Another notable patent is the "Fraudulent Call Monitoring" system. This technology identifies fraudulent calls by analyzing communication patterns and keywords, allowing for timely remedial actions to be implemented.
Career Highlights
Yogen Rai currently works at the United Services Automobile Association (USAA), where he applies his expertise in developing advanced communication systems. His work has significantly improved the way customer service representatives handle calls, ensuring a smoother experience for both clients and employees.
Collaborations
Yogen collaborates with talented individuals such as Rachel Elizabeth Csabi and Samantha Elizabeth Taylor, contributing to a dynamic work environment that fosters innovation and creativity.
Conclusion
Yogen Rai's contributions to call center technology exemplify his commitment to innovation and efficiency. His patents not only enhance customer service operations but also set a standard for future developments in the field.
Inventor’s Patent Attorneys refers to legal professionals with specialized expertise in representing inventors throughout the patent process. These attorneys assist inventors in navigating the complexities of patent law, including filing patent applications, conducting patent searches, and protecting intellectual property rights. They play a crucial role in helping inventors secure patents for their innovative creations.