Wing Eng is a notable inventor based in Ithaca, NY (US), recognized for his contributions to technology and innovation. He holds a total of 12 patents, showcasing his expertise and creativity in the field. His work primarily focuses on enhancing customer service models through advanced computing techniques.

Latest Patents

One of Wing Eng's latest patents is titled "Model-based service placement." This invention involves a computing device that receives an instance of a customer service model, which represents a variety of customer services. Each service is associated with specific requirements and constraints. The device also receives a resource model that represents multiple resources. It maps both models to an internal placement model, allowing for the allocation of resources to customer services while satisfying all requirements and constraints. The device can then output data in a format that is consumable by the customer device, effectively enhancing service delivery.

Career Highlights

Wing Eng is currently employed at Juniper Networks, Inc., where he continues to innovate and develop new technologies. His work has significantly impacted the way customer services are managed and delivered, making processes more efficient and effective.

Collaborations

Wing Eng collaborates with talented individuals such as Pallavi Mahajan and Philip Austin Shafer, contributing to a dynamic and innovative work environment.

Conclusion

Wing Eng's contributions to model-based service placement and his ongoing work at Juniper Networks, Inc. highlight his role as a leading inventor in the technology sector. His innovative spirit continues to drive advancements in customer service models, making a lasting impact on the industry.

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