This inventor holds 1 USPTO granted patent and 2 published patent applications. Top assignee: Salesforce, Inc.. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: William Carpenter: Innovator in Post-Work Summary Generation
Introduction
William Carpenter is an accomplished inventor based in Brooklyn, NY (US). He has made significant contributions to the field of technology, particularly in the area of post-work summary generation for field service calls. His innovative approach combines natural language processing with practical applications to enhance efficiency in work order management.
Latest Patents
William Carpenter holds a patent for a system, method, and computer program product that focuses on textual post-work summary generation, refinement, and update for field service calls. The patent describes an implementation that generates a first natural-language textual prompt based on a transcription of a user's speech and a selected prompt template. This implementation queries a large language model (LLM) to create a textual post-work summary. Furthermore, it refines this summary based on additional user input and updates the work order accordingly. This innovative solution streamlines the process of documenting and managing field service tasks.
Career Highlights
William Carpenter is currently employed at Salesforce, Inc., where he applies his expertise in developing advanced technological solutions. His work at Salesforce has allowed him to contribute to the company's mission of improving customer relationship management through innovative software solutions. With a focus on enhancing user experience, Carpenter's inventions are paving the way for more efficient workflows in various industries.
Collaborations
William collaborates with Shreyaa Sridhar, a fellow innovator at Salesforce. Together, they work on projects that aim to improve the functionality and effectiveness of Salesforce's offerings.
Conclusion
William Carpenter's contributions to the field of post-work summary generation exemplify the impact of innovation in technology. His patent and work at Salesforce highlight the importance of integrating advanced solutions into everyday business practices.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile