This inventor holds 1 USPTO granted patent. Top assignee: Fidelity Information Services, LLC. Active years: 2026.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2026
Title: Vivek Painuly: Innovator in AI-Powered Troubleshooting.
Introduction
Vivek Painuly is an inventor associated with Punjab, India, and Fidelity Information Services, LLC. His patent work focuses on using artificial intelligence and historical resolution data to help troubleshoot user issues.
Latest Patents
Painuly is associated with 1 patent: “Systems and Methods for Troubleshooting Issues Based on Historical Resolution Data.” The disclosed system gathers source data from multiple sources, extracts and stores keywords, and receives a natural-language issue through a chatbot. It compares the issue with stored keywords and provides the comparison result and issue input to a trained model, which returns a resolution to the chatbot.
Career Highlights
Painuly’s listed affiliation is Fidelity Information Services, LLC. His patent describes an approach that combines chatbot interaction, keyword matching, and a trained model to support issue resolution.
Collaborations
The provided information lists Ashish Sharma and Pulika Arora as Painuly’s coworkers.
Conclusion
Vivek Painuly’s patent work centers on applying AI and historical resolution data to make chatbot-based troubleshooting more effective.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile