Company Filing History:
Years Active: 2019
Title: Viktor Bernardt: Innovator in Remote Support Technology
Introduction
Viktor Bernardt is a notable inventor based in Budapest, Hungary. He has made significant contributions to the field of remote support technology, particularly through his innovative patent that enhances user interaction with technicians.
Latest Patents
Viktor holds a patent for a "Remote support service with two-way smart whiteboard." This invention leverages mobile devices, such as smartphones, tablets, or wearables, to facilitate remote support between users and technicians. The mobile device acts as a tool for the technician, allowing them to transfer images to their desktop. The technician can then annotate these images using a whiteboard functionality, which is visible to the end user in real-time. This technology ensures that highlights and annotations remain visible, even if the user rotates their device or moves the camera during the support session.
Career Highlights
Viktor Bernardt is currently employed at LogMeIn, Inc., where he continues to develop innovative solutions in remote support. His work has significantly improved the efficiency and effectiveness of remote technical assistance.
Collaborations
Viktor collaborates with talented individuals such as Sándor Balázs Bányai and András Sulykos, contributing to the advancement of technology in their field.
Conclusion
Viktor Bernardt's contributions to remote support technology exemplify the impact of innovation in enhancing user experience and technical assistance. His patent reflects a forward-thinking approach that bridges the gap between users and technicians, making remote support more effective and interactive.