This inventor holds 1 USPTO granted patent. Top assignee: International Business Machines Corporation. Active years: 2015.
Company Filing History:
Years Active: 2015
Title: Innovations by Vidar Hrafnkelsson
Introduction
Vidar Hrafnkelsson is an accomplished inventor based in Beaverton, Oregon. He has made significant contributions to the field of customer contact strategies. His innovative approach focuses on improving right party contact rates through the exploration of multiple contact channels.
Latest Patents
Vidar holds a patent titled "Exploring multiple contact channels to determine potential for reaching customers." This patent emphasizes the importance of periodically reviewing customer contact information. It aims to determine a set of exploration scores for each contact channel and time period pair. The exploration score function is based on an unexplored potential value, a contact utilization value, and a need-to-explore value for that contact channel and time period pair. He has 1 patent to his name.
Career Highlights
Vidar is currently employed at International Business Machines Corporation, commonly known as IBM. His work at IBM has allowed him to apply his innovative ideas in a corporate environment. He has been instrumental in developing strategies that enhance customer engagement through effective communication channels.
Collaborations
Some of his notable coworkers include Chitra Dorai and Alejandro Veen. Their collaboration has contributed to the advancement of projects aimed at improving customer contact methodologies.
Conclusion
Vidar Hrafnkelsson's work exemplifies the intersection of innovation and practical application in customer engagement strategies. His contributions continue to influence the way businesses approach customer communication.