Company Filing History:
Years Active: 1998
Title: The Innovative Mind of Victor Lee Norman
Introduction
Victor Lee Norman, an accomplished inventor based in Lee's Summit, Missouri, has made significant strides in the telecommunications industry. With a focus on improving call routing systems, he has developed a unique approach that enhances customer experience and operational efficiency.
Latest Patents
Victor holds a patent for a "System for customer configuration of call routing in a telecommunications network." This inventive solution allows customers to tailor the routing of their calls, such as 800 calls, by specifying call-routing criteria. The system facilitates the creation of a routing plan, integrating a call-routing map along with a defined time frame for its implementation. By doing so, it allocates calls from specific origination regions to designated customer destinations, ultimately generating executable routing schemes.
Career Highlights
Currently, Victor is associated with Sprint Communications Company L.P., where he continues to innovate in the field of telecommunications. His work focuses on creating systems that empower customers to have greater control over how their calls are managed within the network. His contributions have been valuable in refining telecommunications services, ensuring that customer needs are met effectively and efficiently.
Collaborations
Victor collaborates with talented professionals in his field, including notable coworkers Constance Ann DeWitt and Ravi Chander Rajagopal. Together, they work on various projects aimed at advancing telecommunications technology, fostering an environment of teamwork and innovation.
Conclusion
Victor Lee Norman's inventive spirit and dedication to developing practical solutions in the telecommunications sector mark him as a pivotal figure in this dynamic industry. His patent and collaborative efforts with other experts highlight the importance of innovation in enhancing customer service and improving call routing systems.