This inventor holds 2 USPTO granted patents. Top assignee: Meta Platforms, Inc.. Active years: 2020-2021.
Company Filing History:
Years Active: 2020-2021
Title: Innovations by Ursula Anne Lim
Introduction
Ursula Anne Lim is an accomplished inventor based in Burnaby, Canada. She has made significant contributions to the field of technology, particularly in the area of messaging platforms. With a total of 2 patents, her work focuses on enhancing customer relationship management through innovative solutions.
Latest Patents
Ursula's latest patents include a "Device, method, and graphical user interface for managing customer relationships using a lightweight messaging platform." This invention involves a server that sends a data structure to an electronic device of a first user, which includes a hierarchical interaction tree with various interaction nodes. The server then receives a first message from the first user, selected from a set of predefined first-reply messages corresponding to distinct interaction nodes.
Another notable patent is the "Device, method, and graphical user interface for lightweight messaging." In this invention, an electronic device of a second user receives a first message from a first user. After receiving the first message, the electronic device sends a second message back to the first user, selected from a set of predefined first-reply messages based on various factors, including relationship characteristics and environmental characteristics.
Career Highlights
Ursula currently works at Facebook, Inc., where she continues to develop innovative solutions that enhance user interaction and communication. Her work has been instrumental in advancing the capabilities of messaging platforms, making them more efficient and user-friendly.
Collaborations
Ursula has collaborated with notable coworkers, including Sarah Hum and Andrew Nolan Rasmussen. These partnerships have contributed to her success and the development of her innovative patents.
Conclusion
Ursula Anne Lim is a pioneering inventor whose work in messaging technology has led to significant advancements in customer relationship management. Her contributions continue to shape the future of communication platforms.