This inventor holds 4 USPTO granted patents and 2 EPO patents. Top assignee: Huawei Technologies Co., Limited. Active years: 2016-2020.
Company Filing History:
Years Active: 2016-2020
Title: Innovations by Tongbing Liu
Introduction
Tongbing Liu is a notable inventor based in Nanjing, China. He has made significant contributions to the field of telecommunications, particularly in call processing technologies. With a total of 4 patents to his name, Liu's work has had a substantial impact on the efficiency and quality of call center operations.
Latest Patents
Liu's latest patents include a call processing method and control apparatus, an automatic call distribution apparatus, and an agent terminal. The call processing method executed by the call control apparatus involves receiving a processing request for a call and extracting a media connection address and a media capability of an automatic call distribution apparatus. It also includes performing media negotiation based on the media capability of an agent terminal and the automatic call distribution apparatus. Finally, it establishes a media session between the agent terminal and the automatic call distribution apparatus according to the media connection addresses and the media negotiation result. These innovations effectively reduce the processing load of an entire cloud server, ensuring high service quality for call centers utilizing cloud computing technologies.
Career Highlights
Tongbing Liu is currently employed at Huawei Technologies Co., Limited, a leading global provider of information and communications technology (ICT) infrastructure and smart devices. His work at Huawei has allowed him to further develop his innovative ideas and contribute to the company's advancements in telecommunications.
Collaborations
Liu has collaborated with several talented individuals in his field, including Zhaohui Tang and Sining Wei. These collaborations have fostered a creative environment that has led to the development of groundbreaking technologies.
Conclusion
Tongbing Liu's contributions to telecommunications through his innovative patents have significantly enhanced call processing methods and systems. His work continues to influence the industry and improve service quality in call centers worldwide.