Company Filing History:
3 out of 3,430 
1 out of 6 
1 out of 832,891 Years Active: 1984-1999
Title: Thomas S Holtaway: Innovator in Automatic Call Distribution
Introduction
Thomas S Holtaway is a notable inventor based in Glen Ellyn, IL (US). He has made significant contributions to the field of automatic call distribution, holding a total of 5 patents. His work has greatly influenced how calls are managed and routed in various applications.
Latest Patents
Holtaway's latest patents include an "Automatic Call Distributor with Agent Controlled Call Connection." This invention features a device for routing application telephone calls to agents, as well as for connecting exterior and interior position calls directly to specific agents. It also includes a mechanism for indicating the type of call being received. Another significant patent is the "Automatic Call Distributor with Prioritization." This system allows for the selective assignment of priority levels to different types of calls for each agent, ensuring that the highest priority call is connected first when multiple calls are received.
Career Highlights
Throughout his career, Holtaway has worked with various companies, including Rockwell International Corporation. His experience in the industry has equipped him with the knowledge and skills necessary to innovate in the field of telecommunications.
Collaborations
Holtaway has collaborated with notable individuals such as Daniel F Baker and Roger A Sumner. These partnerships have contributed to the development and refinement of his inventions.
Conclusion
Thomas S Holtaway is a distinguished inventor whose work in automatic call distribution has paved the way for advancements in telecommunications. His patents reflect a commitment to improving call management systems, making him a valuable figure in the industry.