Thomas G Moore

Title: The Innovations of Thomas G. Moore

Introduction

Thomas G. Moore is a notable inventor based in Freehold, NJ (US). He has made significant contributions to the field of telecommunications, particularly through his innovative patent related to automatic call distribution.

Latest Patents

Moore holds a patent for an "Automatic Call Distributor Telephone Service." This invention presents a method for balancing traffic loads to multiple customer automatic call distributors (ACDs). Each ACD periodically transmits call congestion data to a central database. The data is automatically analyzed, and the resulting call routing information is stored in the database. This information is queried in response to each call directed to the customer, allowing for the selection of an ACD for call routing. Additionally, signals are sent from the ACDs to indicate the availability of trunks, ensuring efficient call management.

Career Highlights

Moore has worked with American Telephone and Telegraph Company Communications, Inc., where he has applied his expertise in telecommunications. His work has contributed to advancements in how calls are managed and routed, enhancing the efficiency of communication systems.

Collaborations

Some of his notable coworkers include James C. Frauenthal and William L. Gewirtz, who have also made significant contributions to the field.

Conclusion

Thomas G. Moore's innovative work in automatic call distribution has had a lasting impact on telecommunications. His patent demonstrates a forward-thinking approach to managing call traffic, showcasing his role as a key inventor in this domain.