This inventor holds 1 USPTO granted patent. Top assignee: American Airlines, Inc.. Active years: 2009.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2009
Title: Suzanne J Kitchen: Innovator in Voice-Activated Reservation Systems
Introduction
Suzanne J Kitchen is a notable inventor based in Hurst, TX (US). She has made significant contributions to the field of automated reservation systems. Her innovative approach has led to the development of a unique voice-activated system that enhances user experience in making reservations.
Latest Patents
Suzanne holds a patent for an "Interactive voice-activated reservation system and method." This automated method involves receiving a telephone call from a user, providing a voice prompt for a unique identifier associated with a reservation, and looking up reservation information based on that identifier. The system also allows users to make changes to their reservations through voice identification, streamlining the entire process.
Career Highlights
Suzanne is currently employed at American Airlines, Inc., where she applies her expertise in technology and innovation to improve customer service. Her work has been instrumental in integrating advanced technology into the airline's reservation systems.
Collaborations
Throughout her career, Suzanne has collaborated with talented individuals such as Carline Smith and Laura Therminy. These partnerships have fostered a creative environment that encourages innovation and the development of cutting-edge solutions.
Conclusion
Suzanne J Kitchen's contributions to voice-activated reservation systems exemplify her commitment to innovation in technology. Her work not only enhances user experience but also sets a standard for future developments in the industry.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile