Susan Joslin

Title: Innovations by Susan Joslin: Pioneering ATM Exception Balancing Systems

Introduction

Susan Joslin is an accomplished inventor based in Selkirk, NY (US). She has made significant contributions to the field of banking technology, particularly with her innovative approach to ATM transaction management. Her work focuses on enhancing the efficiency and accuracy of ATM operations.

Latest Patents

Susan holds a patent for an ATM exception balancing system. This invention provides a method for resolving image ATM transaction exceptions and enables the reconcilement of ATM transactions. The system creates and stores an exception record for each batch of image ATM transactions where the credit and debit do not match. Analysts can view these records and indicate resolutions, which may include general ledger entries, customer adjustments, or ICA/WIP entries. The system also offers reporting and performance analysis capabilities, making it a valuable tool for financial institutions.

Career Highlights

Susan is currently employed at Bank of America Corporation, where she applies her expertise in banking technology. Her innovative solutions have contributed to improving the operational efficiency of ATM services. With a focus on problem-solving, she has developed systems that streamline transaction processes and enhance customer satisfaction.

Collaborations

Throughout her career, Susan has collaborated with notable colleagues, including Jeffrey R Goertz and Ivette Yoshida. These partnerships have fostered a creative environment that encourages the development of cutting-edge banking solutions.

Conclusion

Susan Joslin's contributions to ATM technology exemplify her commitment to innovation in the banking sector. Her patent for the ATM exception balancing system showcases her ability to address complex challenges in financial transactions. Through her work, she continues to make a significant impact on the industry.