This inventor holds 1 USPTO granted patent. Top assignee: Other. Active years: 1997.
Company Filing History:
1 out of 834,411 Years Active: 1997
Title: Sumin Tchen - Innovator in Customer Indicia Storage Systems
Introduction
Sumin Tchen is an accomplished inventor based in Concord, MA (US). She has made significant contributions to the field of customer assistance technologies, particularly through her innovative patent.
Latest Patents
Sumin Tchen holds a patent for a "Customer Indicia Storage and Utilization System." This system is designed to assist customers during shopping by utilizing a machine-readable currently-owned item indicia store and a compatibility determination subsystem. The machine-readable store includes smart cards or magnetic disks that store indicia identifying selected characteristics of items currently owned by the customer. This includes detailed information such as accurate color, styling parameters, and metric information. The compatibility determination subsystem generates a compatibility assessment based on the stored indicia and the characteristics of items provisionally selected by the customer.
Career Highlights
Throughout her career, Sumin has focused on enhancing the shopping experience through technology. Her innovative approach has led to the development of systems that bridge the gap between customer preferences and product offerings.
Collaborations
Sumin Tchen has worked alongside Gary H Newman, contributing to the advancement of customer assistance technologies. Their collaboration has fostered innovative solutions in the field.
Conclusion
Sumin Tchen's work in developing customer indicia storage systems showcases her commitment to improving the shopping experience through technology. Her patent reflects her innovative spirit and dedication to enhancing customer interactions.