Company Filing History:
Years Active: 2013
Title: The Innovations of Steven W. Rohrssen
Introduction
Steven W. Rohrssen is an accomplished inventor based in Poughkeepsie, NY (US). He has made significant contributions to the field of information technology services. His innovative approach focuses on managing and monitoring continuous improvement in IT service delivery processes.
Latest Patents
Rohrssen holds a patent for a method titled "Managing and monitoring continuous improvement in information technology services." This patent outlines a systematic approach for managing the performance of IT service delivery processes. The method involves collecting key performance metrics (KPIs) at defined time intervals, both before and after changes are applied to improve performance. A process behavior graph is generated to visualize the impact of these changes, allowing users to assess whether performance objectives are met.
Career Highlights
Steven W. Rohrssen is associated with International Business Machines Corporation (IBM), where he has contributed to various projects aimed at enhancing IT service delivery. His work emphasizes the importance of data-driven decision-making in improving service performance.
Collaborations
Rohrssen has collaborated with notable colleagues such as Sairam Jayaraman and Walid M. Kobrosly. These partnerships have fostered a collaborative environment that encourages innovation and the sharing of ideas.
Conclusion
Steven W. Rohrssen's contributions to the field of information technology through his patent and work at IBM highlight his commitment to improving service delivery processes. His innovative methods continue to influence the industry and pave the way for future advancements.