Steven Paul Haigh

Title: The Innovations of Steven Paul Haigh

Introduction

Steven Paul Haigh is an accomplished inventor based in Oxford, CT (US). He has made significant contributions to the field of transaction processing systems. His innovative approach has led to the development of a unique patent that enhances the efficiency of managing various types of transactions.

Latest Patents

Haigh holds a patent for a "Transaction processing system and method." This system includes a transaction interface for conveying transactions, a memory for storing transactions in a queue, and a processor. The processor features an identifier generator that creates an identifier for each transaction in the queue. Additionally, it includes a transaction controller that utilizes the identifier to grant agents access to the corresponding transaction. This system is designed to manage and process transactions, including inbound and outbound telephone calls, electronic mail, voice mail, video calls, facsimile transmissions, and data packets over the Internet. The method also incorporates automatic source identification, such as automatic number identification, to provide agents with relevant information about callers or message senders before they handle the transaction.

Career Highlights

Haigh is associated with Executone Information Systems, Inc., where he applies his expertise in transaction processing. His work has been instrumental in advancing the capabilities of transaction management systems, making them more efficient and user-friendly.

Conclusion

Steven Paul Haigh's contributions to transaction processing technology demonstrate his innovative spirit and commitment to improving communication systems. His patent reflects a significant advancement in the field, showcasing his ability to address complex challenges in transaction management.