Steven Lurie

Title: Innovations by Inventor Steven Lurie

Introduction

Steven Lurie, an accomplished inventor based in San Francisco, CA, has made significant contributions to the field of online customer relationship management through his innovative inventions. With a total of 12 patents to his name, Lurie continues to push the boundaries of technology and enhance user experiences in service management.

Latest Patents

Among his latest inventions is an "Apparatus and method for online advice customer relationship management." This invention streamlines the interaction between service providers and service seekers by determining a unique service provider ID code. Once identified, the system generates a list of service seekers who have previously received advice from that provider, facilitating better relationship management. Administrators can use this system to incentivize follow-up advice and manage unwanted contacts effectively.

Another notable patent is the "Apparatus and method for ensuring a real-time connection between users and selected service providers using voice mail." This innovative system allows seekers to find and communicate with service providers via their phone. If a service provider is unavailable, the seeker can leave a voice mail, which the system uses to reconnect them once the message has been reviewed, simplifying the process of obtaining services and ensuring billing transparency.

Career Highlights

Lurie's professional journey includes notable tenures at companies such as Utbk, Inc. and Ingenio, Inc., where he played a significant role in developing user-centric service management solutions. His innovative approaches have garnered attention and respect within the technology community.

Collaborations

Throughout his career, Steven Lurie has collaborated with talented individuals such as Scott Faber and Sean Van der Linden. These partnerships have fostered a collaborative environment that has propelled his inventions to new heights, thereby enhancing the overall effectiveness of customer service systems.

Conclusion

Steven Lurie's contributions to the field of online customer relationship management reflect his dedication to innovation and improving user experiences. With a robust portfolio of patents and a career highlighting significant achievements and collaborations, Lurie continues to be a driving force in technological advancements that benefit both service providers and seekers alike.