The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 30, 2007

Filed:

Jan. 16, 2001
Applicant:

Steven Lurie, San Francisco, CA (US);

Inventor:

Steven Lurie, San Francisco, CA (US);

Assignee:

UTBK, Inc., Dover, DE (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
H04M 7/02 (2006.01);
U.S. Cl.
CPC ...
Abstract

A systems and methods described herein may be incorporated into a 'service marketplace' system that matches users with potential information or service providers and establishes a real-time communications connection between the user and a selected information provider. In one embodiment, an alternate is selected for the user when the service provider that the user is trying to connect with cannot be reached. In an alternative embodiment, the alternates can be used in conjunction with the service provider that does connect with the user in order to provide a second opinion or possibly deeper background information. In one embodiment, the service providers can either be a live person at the other end of the connection or a recording.


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