Palo Alto, CA, United States of America

Stephen W Smoliar


 

Average Co-Inventor Count = 2.9

ph-index = 4

Forward Citations = 101(Granted Patents)


Company Filing History:


Years Active: 2001-2010

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5 patents (USPTO):Explore Patents

Title: The Innovative Contributions of Stephen W. Smoliar

Introduction

Stephen W. Smoliar is a notable inventor based in Palo Alto, CA. He holds a total of 5 patents that showcase his innovative spirit and technical expertise. His work primarily focuses on systems and methods that enhance user interaction with technology.

Latest Patents

One of his latest patents is titled "Systems and methods for displaying meta-data." This invention presents techniques to display values for a set of icons by controlling their assignment to rows and their placement within these rows. The process involves determining a plurality of icons to be displayed and associating an abacus attribute with these icons. Icon groups are formed based on the abacus attribute value, and inter-group indicators are established to separate each group within a row. The icons are then ordered based on the primary abacus attribute and any optional sorting attributes.

Another significant patent is the "System for editing and aligning captured events and data to a common time base to create customer service engagement multimedia document." This invention addresses the challenge customers face when hardware or software problems recur. By capturing desktop events and other data streams during the initial customer service engagement, a multimedia document is created. This document contains critical information and annotations, allowing customers to resolve issues without needing to contact customer service again.

Career Highlights

Stephen has worked with various organizations, including the Palo Alto Research Center Inc. His contributions to the field of technology and customer service have been impactful, demonstrating his commitment to improving user experiences.

Collaborations

Throughout his career, Stephen has collaborated with notable individuals such as Lester D. Nelson and Lia Adams. These partnerships have likely contributed to the development of his innovative ideas and patents.

Conclusion

Stephen W. Smoliar's work exemplifies the spirit of innovation in technology. His patents reflect a deep understanding of user needs and a commitment to enhancing customer experiences. His contributions continue to influence the field of technology and customer service.

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