This inventor holds 2 USPTO granted patents. Top assignees: Newgistics, Inc., Returns Online, Inc.. Active years: 2003-2011.
Company Filing History:
Years Active: 2003-2011
Title: The Innovative Contributions of Stephen S. Sugiyama
Introduction
Stephen S. Sugiyama is a notable inventor based in Seattle, WA (US). He has made significant contributions to the field of merchandise returns through his innovative methods. With a total of 2 patents, Sugiyama has developed solutions that streamline the return process for customers and merchants alike.
Latest Patents
One of Sugiyama's latest patents is titled "Facilitating returns of merchandise purchased from other sources." This patent outlines a method for handling goods returned by customers of various merchants. Merchants who authorize returns transmit data identifying the customer and the merchandise to a central return facility. Customers package the merchandise and receive a return authorization shipping label that includes a scannable bar code. Once the merchandise is received at the central returns facility, the bar code is scanned to sort the merchandise by merchant. The returned items are then inspected, and if authorized for return, the appropriate merchant is notified, and the customer is credited electronically. A bar code tag is attached to the returned merchandise to facilitate automated sorting on a conveyor system, directing the items to temporary storage until they are disposed of as designated.
Career Highlights
Throughout his career, Sugiyama has worked with several companies, including Returns Online, Inc. and Newgistics, Inc. His experience in these organizations has contributed to his understanding of the complexities involved in merchandise returns and has informed his innovative approaches.
Collaborations
Some of Sugiyama's notable coworkers include O Shannon Hauser and Christine O Adkinson. Their collaboration has likely played a role in the development of his innovative solutions.
Conclusion
Stephen S. Sugiyama's contributions to the field of merchandise returns demonstrate his commitment to innovation and efficiency. His patents reflect a deep understanding of customer needs and merchant operations, making him a valuable figure in the realm of invention.