This inventor holds 2 USPTO granted patents, plus 1 CIPO patent. Top assignee: Bell Canada. Active years: 2004-2005.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2004-2005
Title: Innovations by Stephen M Kennel
Introduction
Stephen M Kennel is an accomplished inventor based in Bright, California. He has made significant contributions to the telecommunications industry, holding two patents that enhance service provisioning and assurance.
Latest Patents
Kennel's latest patents focus on a method and system for facilitating telecommunications service provisioning and service assurance. This automated system coordinates, controls, and polices the installation of customer premise equipment (CPE) for telecommunications services. It provides ongoing service assurance by verifying equipment availability upon service request, scheduling qualified technicians for installation, and assigning distribution equipment resources to the CPE. The system notifies technicians of installation dates and auto-assigns equipment resources to facilitate installation procedures. Additionally, it auto-detects the installation of the CPE and enables service automatically once the CPE is installed. The system ensures automatic creation and maintenance of customer records while inhibiting the installation or operation of unauthorized equipment. Post-installation monitoring and automatic scheduling of repairs for system or equipment faults further ensure continued service assurance. The advantages of this system include reduced service delivery time, lower operational costs, and increased customer satisfaction.
Career Highlights
Stephen M Kennel has made a notable impact in his role at Bell Canada. His innovative work in telecommunications has positioned him as a key figure in enhancing service delivery and customer experience.
Collaborations
Kennel has collaborated with esteemed colleagues such as Alan G Doherty and Neil S Rieck, contributing to the advancement of telecommunications technologies.
Conclusion
Stephen M Kennel's contributions to telecommunications through his innovative patents demonstrate his commitment to improving service provisioning and customer satisfaction. His work continues to influence the industry positively.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile