Srjana Balraj

Title: Srjana Balraj: Inventor of a Predictive Item-Returns System.

Introduction

Srjana Balraj is an inventor based in Amsterdam, Netherlands, and is associated with Tata Consultancy Services Limited. His patent work addresses the challenge of anticipating online item returns by using contextual information and machine learning.

Latest Patents

Balraj is named on 1 patent: “Method and System for Managing Item Returns.” The invention estimates the likelihood and spread of returns based on the items selected online and relevant context, such as timing, shopper details, and local events. It maps return patterns alongside item similarities or linkages, then uses customer profile data and a trained multivariate machine-learning model to capture return mechanisms. The system applies those insights in real time during ordering to anticipate potential returns.

Career Highlights

Balraj’s patent reflects an application of machine learning to online retail operations. By estimating return patterns at the point of purchase, the disclosed system aims to help businesses account for likely returns earlier in the ordering process.

Collaborations

The provided information lists Jeisobers Thirunavukkarasu and Thangakumar Krishnadhas Mani as Balraj’s coworkers. It does not specify their roles in the patent or whether they collaborated on the invention.

Conclusion

Srjana Balraj’s patent presents a context-aware, machine-learning approach to predicting online item returns, connecting his inventive work with practical challenges in digital commerce.