This inventor holds 1 USPTO granted patent. Top assignee: Microsoft Technology Licensing, LLC. Active years: 2008.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile
Company Filing History:
Years Active: 2008
Title: Srikanth Malladi: Inventor in Computer Support Technology.
Introduction
Srikanth Malladi is an inventor associated with Sammamish, Washington, and Microsoft Technology Licensing, LLC. His patent work addresses ways to help support services diagnose problems with computers and software.
Latest Patents
Malladi is named on 1 patent, titled “Troubleshooting to Diagnose Computer Problems.” The invention describes a process in which a support service determines that an incident report requires additional information and selects a suitable data-collection template. The template is customized into a plan and sent to the user’s device. The user can choose which diagnostic items to run and which collected information to upload. The support service then receives the selected data and updates the incident status.
Career Highlights
Malladi’s patent reflects an approach to technical support that gives users control over diagnostic data collection and sharing. The process is designed to provide support teams with relevant information while allowing users to select what they contribute.
Collaborations
Malladi’s listed coworkers include Keerti Rane and Krishnaswamy J. Babu. His patent is associated with Microsoft Technology Licensing, LLC.
Conclusion
Srikanth Malladi’s patent focuses on a user-guided method for collecting and sharing diagnostic information to support the troubleshooting of computer problems.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile