This inventor holds 1 USPTO granted patent. Top assignee: Lucent Technologies Inc.. Active years: 1997.
Company Filing History:
Years Active: 1997
Title: Smita P Sheth: Innovator in Telecommunication Networks
Introduction
Smita P Sheth is a notable inventor based in Edison, NJ (US). She has made significant contributions to the field of telecommunications, particularly with her innovative patent that enhances call handling systems.
Latest Patents
One of her key patents is titled "Telecommunication network with integrated network-wide automatic call." This invention involves a plurality of telecommunication switches that are coupled to agent communication terminals (ACTs). These terminals are utilized by agents for managing incoming calls. An integrated control system is linked to the ACTs, which regulates the distribution of incoming calls among them. The system features an intelligent node that can access an agent queue, storing data on the availability of ACTs to handle calls, as well as a call queue that contains information about calls waiting for Automatic Call Distribution (ACD) service. Additionally, a database is employed to store processing instructions for managing incoming calls based on the data in the agent and call queues, along with subscriber-specified instructions.
Career Highlights
Smita P Sheth is currently associated with Lucent Technologies Inc., where she continues to innovate in the telecommunications sector. Her work has been instrumental in advancing the efficiency of call handling systems.
Collaborations
Some of her notable coworkers include Steven T Kaish and Eugene P Mathews, who have collaborated with her on various projects within the telecommunications field.
Conclusion
Smita P Sheth's contributions to telecommunications through her innovative patent demonstrate her expertise and commitment to enhancing communication technologies. Her work continues to impact the industry positively.